Shipping policy

 

Effective Date: August 5, 2026

Thank you for shopping with KHA-SKIN. We are committed to delivering your skincare products safely and efficiently to customers around the world.

Order Processing

  • All orders are processed within 1–2 business days after payment has been successfully confirmed.
  • Orders are not processed or shipped on weekends or public holidays.
  • During peak shopping seasons or promotional events, processing times may be slightly extended.

Shipping Destinations

We proudly ship worldwide from our fulfillment center in China.

Shipping Rates

  • Flat Rate Shipping USA: $ 12 on all orders, and 

Shipping costs are calculated automatically at checkout.

Estimated Delivery Time

  • UNITED STADE : 7-15 business days

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, local postal services, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number, allowing you to monitor your package throughout its journey.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authorities. These charges are the responsibility of the customer.

Incorrect Shipping Information

Please ensure that your shipping address is complete and accurate before placing your order. KHA-SKIN is not responsible for delays or additional shipping costs resulting from incorrect or incomplete address information.

Lost or Damaged Packages

If your package is lost, delayed, or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to help resolve the issue as quickly as possible.

Delivery Delays

While we strive to deliver every order within the estimated timeframe, delivery dates cannot be guaranteed. Delays caused by customs, weather, carrier issues, or other events beyond our control are not the responsibility of KHA-SKIN.

Contact Us

If you have any questions about your order or our shipping policy, please contact us:

Email: issackismael311@gmail.com

We appreciate your trust in KHA-SKIN and thank you for choosing us for your skincare needs!